Privacy Policy
Last updated: [31 March 2025]

1. What Information We Collect
We collect personal information in the following ways:
For marketing (with your consent):
If you opt in to receive updates or promotions, we collect your email address. You can unsubscribe at any time by clicking the link in our emails.
For bookings:
When you make a booking, we collect:
– Name
– Email address
– Phone number
– Any additional details you provide during the booking process
Note: We do not collect or store payment information. All payments are processed securely through a third-party payment provider.

2. How We Use Your Information
We use your personal information to:
– Manage and confirm your bookings
– Communicate with you about your appointment
– Send you marketing emails (only if you’ve opted in)
We will never sell or share your information with third parties for marketing purposes.

3. Legal Basis for Processing
We process your personal data based on:
– Consent – when you opt in to receive marketing communications
– Contractual necessity – to fulfil and manage your bookings

4. How Your Information Is Stored
Your data is stored securely and only accessed by authorised members of our team. We take appropriate measures to protect your information from loss, misuse, or unauthorised access.

5. Third-Party Services
We use trusted third-party services to help us manage bookings and communications. These providers are required to handle your data securely and in compliance with data protection laws, and they only use it for the purposes we’ve agreed with them.

6. Data Retention
We keep your personal data only as long as necessary to:
– Provide the services you’ve requested
– Comply with legal or accounting obligations
If you’ve subscribed to marketing, your email address will be retained until you unsubscribe or ask to be removed.

7. Your Rights
You have the right to:
– Access the personal data we hold about you
– Request corrections to inaccurate data
– Withdraw consent for marketing at any time
– Request deletion of your personal information (where applicable)
To make a request, please email us at info@islandsaunashack.co.uk.

8. Cookies
Our website may use cookies to improve your browsing experience and understand how visitors interact with our site (e.g., via analytics or embedded content like maps). You can disable cookies at any time in your browser settings.

9. Contact Us
If you have any questions about this privacy policy or how we handle your data, feel free to get in touch:
📧 Email: info@islandsaunashack.co.uk
📍 Address: Island Sauna Shack, Copeland House, Tobermory, Isle of Mull. PA75 6PZ