Sauna Rules & Regulations

All persons using the sauna do so at their own risk. If you haver concerns about the use of Sauna, such as medical conditions or underlying health issues including but not limited to:

 Epilepsy, low or high blood pressure, cardiac problems, asthma, prescription medications, or pregnancy, you must speak to your GP prior to booking or using the Sauna and get medical clearance to do so.

The Sauna is wood-fired, and the stove and stones on top are extremely hot. You must not touch any part of the stove, or refuel the stove with wood. The Sauna operator on duty will do this for you at regular intervals. 

If you are using the sea, cold buckets or the plunge baths, you do so at your own risk. It is important you understand the physical effects on the body when using Hot/Cold therapy and the variables of the natural elements.

Island Sauna Shack do accept children of 16 years and under to use the Sauna, with an Adult Family Member/Guardian present at ALL TIMES during the hire and use of the sauna. This must be purchased as a Private Sauna session. Upon arrival at the Sauna a waiver/terms and conditions must state the relationship between the parent/guardian and the minor and is signed by them accordingly. See below.

I/We ……(full name) are the Parent/Guardian/Adult Family Member (please delete accordingly) of ………………….(minors full name) and sign to accept that we take full responsibility for the above named minor during the Sauna hire use. Please note children under 16 are not permitted to use any Ice Baths.

The sauna’s outdoor storage boxes can serve as a storage space for personal belongings, but individuals assume full responsibility for any potential loss or theft. Island Sauna Shack bears no responsibility or liability for your possessions and we advise you keep these in your car or a safe place before entering.

Please remove any jewellery before entering the sauna, especially necklaces/bracelets which can heat quickly and burn into the skin. 

We also ask you ensure that your swimsuit does not have metal inserts directly in contact with the skin that may heat up and cause burns.

The operators of the Island Sauna Shack reserve the right to deny entry to individuals who are under the influence of any substance, or if we deem there to be a risk to health and safety for other reasons. Refunds will not be provided to individuals who are refused admission.

Sweat Club Membership Bookings

Sweat Club Membership codes must only be used to book for the registered person and is non transferable to anyone else. If you use your code to book any additional seats these will be cancelled.

Cancellations

Full refunds are available for cancellations made at least 48 hours before the confirmed session start time. No refunds are offered for cancellations within 48 hours.

Rescheduling

You can reschedule via the link in your confirmation email, at least 48 hours before your session and subject to availability. If we can’t accommodate your request, the original booking stands and no refund will be given if you can’t attend.

Island Sauna Shack Cancellations

If we need to cancel your session (excluding reasons beyond our control), you’ll receive a full refund. We may also cancel due to unsuitable weather — in that case, we’ll contact you to reschedule. Your safety is our priority.

Sauna Etiquette must be followed at all times, this includes:


1. Before entering the sauna, you must be barefoot and have washed your feet from any sand or dirt using the water trays by the entrance.

2. All users must bring a towel to sit on at all times. We recommend bringing 2 towels with one to clean off with after your session. If you forget your towel we have some you can hire from us to sit on.

3. We ask that you come clean and ready to Sauna approx. 10 minutes before your allocated time, without perfume or oils on your skin.

4. Your host will explain how to use the Sauna/cold water effectively, we recommend for beginners to start with just 5 minutes Sauna exposure before taking a break. If you are an experienced Sauna user, we recommend no more than 15 minutes in the sauna at any one time. You must exit if you start to feel uncomfortable, nauseous, dizzy or lightheaded.

5. Please follow the operator’s instructions for putting water on the hot rocks – use the ladle and bucket provided (not your own water from a bottle). Please do not put anything else on to the rocks. We offer a selection of oils to add to your water if required.

6. Take your time when Entering/ Exiting the Sauna, and watch out for the wind and the glass door. Our space can be limited and floor wet, no foot wear should be worn inside the sauna and make sure to close the door after you enter to avoid loss of heat.

7. Please do not block the door to the Sauna inside or outside, the ramp must be left clear at all times to allow users to exit safely and swiftly in case of emergency.

8. Respect others you are sharing with – Make sure to check with other users when you are wanting to increase the temperature by putting water on the rocks.

9. Make sure to hydrate before, during and after your session, we recommend bringing 2 litres with you and a small bottle with no metal that you can take inside the Sauna with you.

10. Do not drink alcohol, smoke or take drugs before or during your Sauna session.

11. Nudity It is strictly not permitted in the sauna and we ask you wear adequate swimwear at all times.

12. Make sure to get changed prior to your booked time slot, this will allow you to make the most of the time you have.

13. Please be kind – we are there to offer you the best experience you can have.

14. Island Sauna Shack reserve the right to refuse admission for any reason that may be deemed a health and safety risk. Refunds will not be given to anyone refused admission.